Last weekend, I treated myself to a manicure (which was lovely!) and an event happened that I haven’t been able to shake. Here’s what transpired: we were about halfway through this luxury and a guy walked into the salon with his son (unusual, but there it is). The owner, who was tending to my post-pandemic hands and cuticles (it wasn’t pretty!), asked - as they do when anyone comes in- “Hello! How can we help you?” The guy said, “I’ll need 7 mani/pedis for a party. Can you do it in an hour?” The owner looked around her Saturday busy salon - all 5 of the nail technicians were busy with clients and would be for the next 2 hours. So she said to the guy (paraphrasing a bit) “Can you come back in 2 hours? We’ll have to stagger your party, but we can fit them all in then?” The guy, clearly annoyed, said to his son, “Let’s go!” The boy said “What’s wrong? Why aren’t you taking the appointments?” The (Dad?) said it was much too long to wait, they’d find somewhere else, and probably wouldn’t be back!. For a party of 7, requested an hour in advance!
SO. A lot to unpack here…..